PLEASE NOTE: The last payable week for all federal extensions, referred to as Extended Unemployment Compensation (EUC) benefits or tiers, ended December 28, 2013. Unless Congress passes another law, no federal extended benefits can be paid for any weeks that an individual is unemployed following the week ending date of December 28, 2013, even if there is a balance on their federal extension claim. Any Congressional action or updates about federal extensions will be posted on our website www.dws.state.nm.us.

New Mexico Workforce Connection

Filing for Unemployment Insurance (UI) Benefits

. 

Filing for Unemployment Insurance (UI) Benefits

[ Print View ]

To apply and certify weekly for unemployment benefits:
  1. Officially register and/or log into your account in this system, the New Mexico Workforce Connection (www.jobs.state.nm.us).
  2. If you are currently logged in or once you register/log into the system, click on "Unemployment Insurance" under the "Quick Menu" on the left-hand side of the screen.
  3. Log into the UI Claims and Benefits system.
  4. If you have questions or need additional information, contact a Customer Service Agent at the NMDWS Unemployment Insurance Operations Center by calling 1-877-NM-4-MYUI (1-877-664-6984), Monday-Friday, 8:00 a.m.-4:30 p.m.

As soon as possible after becoming unemployed or if you face a reduction in work hours, you can file your claim for unemployment benefits online. You will first register and select a personal identification number called your PIN. If you have questions and need the assistance of a Customer Service Agent, please call the NMDWS Unemployment Insurance Operations Center at 1-877-NM-4-MYUI (1-877-664-6984), Monday through Friday, 8 a.m.-4:30 p.m.

Whether you file your claim online or by telephone, you will be asked questions about your employment history during the last eighteen months. You should have each employer's name, address, phone number, and dates of employment available. Be prepared to explain the reason for separation from your last employer.

You will also be asked to provide your social security number and citizenship status. To prevent a delay in processing your claim, the information must be complete and correct when you file your claim.

New Mexico pays a weekly dependant allowance for each verified dependant under the age of eighteen, up to two dependants. You will be asked to provide each dependant's social security number and other pertinent information to verify you provide over 50% of their support. Once verified, you will receive an additional $25.00 for each dependant per week up to $50.00 per week.

New Mexico requires a one-week waiting period after you claim is filed. This means that you will not receive a check for the first week that you are eligible for and certify for benefits. This is called your waiting week. Your payment will start with the second week you are eligible and certify for benefits.

You are also required to complete a minimum of two work searches every week that you certify for benefits. You are required to maintain records of your searches or you can use the Work Search Verification Log. The New Mexico Department of Workforce Solutions can request verification of your work searches at any time during your benefit year.

Once your claim has been filed, you can file your weekly claim for benefits. This is referred to as your "weekly certification." To certify for benefits:

  1. Officially register and/or log into your account in this system, the New Mexico Workforce Connection (www.jobs.state.nm.us).
  2. If you are currently logged in or once you register/log into the system, click on "Unemployment Insurance" under the "Quick Menu" on the left-hand side of the screen.
  3. Log into the UI Claims and Benefits system.
  4. If you have questions or need additional information, contact a Customer Service Agent at the NMDWS Unemployment Insurance Operations Center by calling 1-877-NM-4-MYUI (1-877-664-6984), Monday-Friday, 8:00 a.m.-4:30 p.m.

Payments will be issued if you meet all eligibility requirements.



.